Meet the Team Behind Alazellimited.com

Get to know the dedicated individuals who make alazellimited.com a trusted delivery service in San Jose. We're more than just a company; we're a team passionate about providing reliable and efficient solutions to meet your needs.

Alvince Otieno 

Alvince Otieno, Founder of Alazel Limited

Alvince Otieno is the visionary Founder of Alazel Limited, a dynamic logistics and delivery services company built on the mission of providing fast, reliable, and customer-focused delivery solutions across the Bay Area and surrounding regions. Driven by a passion for innovation and service excellence, Alvince established Alazel Limited to bridge the gap between businesses and customers through convenient, secure, and on-time delivery.

As the founder, Alvince plays a central role in business expansion, strategic planning, brand development, and customer satisfaction initiatives. His leadership has positioned Alazel Limited as a forward-thinking company that prioritizes professionalism, transparency, and dependable customer support.

Alvince is known for his entrepreneurial mindset, strong work ethic, and commitment to creating meaningful impact in the communities and industries he serves. His vision is centered on transforming the delivery experience by ensuring customers enjoy seamless ordering, real-time communication, and prompt service — whether for personal deliveries or business logistics.

Beyond business, Alvince is deeply passionate about empowering young people, promoting economic opportunities, and building companies that stand on integrity and long-term value. With a future-focused approach and determination to continue scaling operations, he aims to make Alazel Limited one of the most trusted delivery service brands in the region and beyond.

James Omondi 

 

James Omondi, Co-Founder & CEO, Alazel Limited

James Omondi is the Co-Founder and Chief Executive Officer of Alazel Limited, a fast-growing logistics and delivery services company dedicated to offering reliable, fast, and affordable delivery solutions across the Bay Area and beyond. As CEO, James leads the company’s strategic direction, business development, financial planning, and service excellence initiatives, ensuring that Alazel Limited remains a trusted partner for individuals and businesses.

With more than nine years of professional experience in finance and accounting, James brings exceptional expertise in financial management, budgeting, tax advisory, and corporate compliance to the leadership of the company. His strong financial background enables Alazel Limited to maintain efficiency, accountability, and sustainable profitability within a competitive marketplace.

James is known for his strategic leadership style, sharp analytical mindset, and passion for solving customer needs through innovation and operational efficiency. Under his leadership, Alazel Limited has emphasized customer satisfaction, professionalism, transparency, and timely deliveries — values that continue to shape the company’s growth and reputation.

Beyond business leadership, James is driven by a desire to create employment opportunities, inspire young entrepreneurs, and contribute to economic growth through innovation and disciplined business management. His commitment to excellence positions Alazel Limited as a rising force in the logistics and delivery industry.

James Omondi is a seasoned finance and accounting executive with over nine years of hands-on experience supporting both medium and large organizations in Kenya. Throughout his career, he has developed a strong reputation for maintaining systematic financial records, preparing detailed financial reports, and guiding organizations toward informed financial decision-making. 

He is highly skilled in key management areas, including technical accounting, analytical and diagnostic review, conceptual and human-relation skills, enabling him not only to interpret financial data but also to interact effectively with different organizational stakeholders. His leadership strengths include sound decision-making, conflict management, communication, and collaborative teamwork, which have made him a reliable asset in every organization he has served.

James has worked for multiple enterprises across Kenya, holding strategic positions such as Company Accountant, Chief Accounting Consultant, Audit Clerk, and Hotel Accountant. In these capacities, he has led critical functions including bookkeeping, tax advisory, statutory returns filing (NHIF, NSSF, PAYE, VAT, CTL & ITR), inventory management, payroll management, and preparation of annual financial statements and management reports. His consultancy portfolio includes serving respected clients like Mahiri Filing Station Ltd, Rotco Hardware, Yasika Works Ltd, BNM Hospital Isibania, and Patobi Hardware, among others.

Beyond accounting expertise, James has also demonstrated adaptability through earlier roles in the security industry, where he was entrusted with access control, surveillance monitoring, and incident reporting, showcasing his discipline, reliability, and loyalty.

Academically, James continues to advance his professional qualifications. He is currently at the Advanced Level of CPA at Vibrant Business College, having already completed CPA Foundation and Intermediate at KCA University, in addition to KATC I & II certifications. His consistent academic pursuit reflects his strong commitment to continuous improvement and professional excellence.

 

Today, James is recognized as a highly dependable accountant who brings integrity, precision, and strategic financial insight to every organization he works with. He remains driven by the goal of enhancing profitability, improving cash flow, and providing financial leadership that supports business growth and sustainability.

Why Our Team Makes the Difference

At Alazel Limited, Our Team Makes the Difference

At alazellimited.com, our team's unique blend of skills and dedication sets us apart. We’re committed to going the extra mile for our customers, ensuring every delivery is handled with care and precision.

Our team brings real value to every delivery:

  • Professional and trained dispatch riders who understand time-sensitive deliveries and ensure packages arrive safely and on schedule.

  • Route-optimization experts who use smart planning to reduce delays and avoid traffic—customers save time while receiving faster deliveries.

  • Customer-focused service agents who communicate clearly, provide real-time updates, and ensure every customer feels valued throughout the entire process.

  • Security-conscious handlers who handle fragile, valuable, and confidential items with high-level care and accountability.

Every skill in our team is focused on one mission: making delivery stress-free for our customers.

Learn more about our core values of reliability, transparency, teamwork, and excellence, and discover how they guide everything we do—from the first pickup to the final drop-off.

Our Core Values: Guiding Every Delivery

Integrity, Reliability & Customer Satisfaction — Our Promise to You

Integrity, reliability, and customer satisfaction are at the heart of everything we do. Our team embodies these values in every interaction, ensuring transparency, trustworthiness, and exceptional service.

Our core values translate into real, positive customer experiences every day:

  • Integrity in every delivery: We are honest about timelines, pricing, and expectations. When we commit to a time or service, we stand by it. No hidden charges. No excuses—just professionalism.

  • Reliability you can count on: Whether it's a routine package or an urgent, time-sensitive delivery, our customers know they can depend on us. Our team follows strict protocols to make sure every item reaches its destination safely and on time.

  • Customer satisfaction as our mission: We don’t just drop off packages—we create smooth and stress-free customer experiences. Our customer support team keeps clients updated, responds quickly, and handles every concern with respect and care.

  • Transparency that builds trust: Clients receive clear updates from pickup to drop-off, including proof of delivery and direct communication with our dispatch team whenever needed.

  • Accountability in every step: If something isn’t right, we take responsibility—and we fix it. We believe trust is earned through actions, not words.

We believe in building long-lasting relationships with our clients based on mutual respect and a shared commitment to quality. Whether we’re serving a new customer or a loyal partner, we treat every delivery with the same level of professionalism and attention.

Expertise You Can Rely On

Skills & Expertise That Make Every Delivery Seamless

From efficient route planning to secure handling, our team possesses the specific skills and expertise needed to ensure your deliveries are seamless and stress-free. We go beyond simply transporting packages — we combine professionalism, technology, and customer care to deliver excellence every time.

Here is how our team’s expertise benefits you:

  • Smart Route Optimization:
    Our dispatchers use advanced mapping systems and real-time traffic analytics to identify the fastest and safest routes. This minimizes delays, reduces fuel costs, and ensures your delivery arrives on time — even during peak hours.

  • Secure Handling of Every Item:
    Whether it’s fragile, confidential, oversized, or high-value, all parcels are handled with strict safety protocols. We use proper labeling, protective packaging, and careful loading techniques to prevent damage and maintain full accountability.

  • Transparent Customer Communication:
    Our customer support provides instant updates from pickup to drop-off. You receive timely notifications, accurate ETA tracking, and proof of delivery — giving you complete confidence and peace of mind.

  • Professional Dispatch & Field Operations:
    Our drivers and delivery agents are well-trained, licensed, and experienced in navigating both residential and commercial delivery environments. They perform deliveries respectfully, safely, and with attention to detail.

  • Tech-Driven Operations:
    Using the latest delivery management systems, we track every step of the order to avoid errors, reduce waiting times, and guarantee efficiency across the entire delivery cycle.

We don’t leave anything to chance — we leverage the latest technology, industry best practices, and a dedicated workforce to provide you with the best possible service.

“Alazel Limited has exceeded my expectations every time. Their punctuality, professionalism, and customer-focused service make them the best delivery partner I’ve ever worked with. Highly recommended!”