Information

TERMS & CONDITIONS ()

By using Alazel Limited’s services, you agree to the following:

Service Expectations

• Delivery times are estimates, not guarantees.

• Customers must provide accurate addresses and package details.

Prohibited Items

We do not transport illegal, dangerous, or restricted goods.

Liability

Alazel Limited is not responsible for loss or damage caused by incorrect packaging, natural events, or false information provided by the customer.

Payments & Refunds

All payments must be completed before dispatch.
Refunds are reviewed case-by-case.

Customer Responsibility

Customers must ensure packages are ready at pickup time and that someone is available to receive them.